• Vycall
  • 18 July 2026

Electronic Shelf Label Systems for Pharmacies

Electronic shelf label systems for pharmacies allow prices, promotional messages and product information to be managed centrally and displayed on digital e-paper labels.

Pharmacies often manage a wide range of non-prescription products, including dermocosmetics, personal care products, vitamins, supplements, medical products and seasonal promotional items.

When prices and campaigns change frequently, preparing and replacing paper labels can create a considerable operational workload.

An electronic shelf label system enables authorised product information to be sent wirelessly from a central platform to the relevant pharmacy shelves.

What Is an Electronic Shelf Label System for Pharmacies?

A pharmacy electronic shelf label is a digital e-paper display used to present product and pricing information on shelves or product stands.

Depending on the screen size and system configuration, the label may display:

  • Product or brand name
  • Current price
  • Previous price
  • Promotional price
  • Discount percentage
  • Product volume or quantity
  • Barcode or QR code
  • Product category
  • Campaign end date
  • Stock information
  • Shelf code
  • A short product description

An electronic label does not replace pharmacy software, inventory management systems or regulated pricing procedures.

Its purpose is to display authorised information in a clear and manageable format at the shelf.

How Does a Pharmacy Electronic Shelf Label System Work?

1. Product data is prepared

Product name, price, product code and campaign information are entered into the ESL platform.

Where compatible, the information may also be transferred from pharmacy management, ERP or sales software.

2. Products are paired with labels

Each label is linked to the product displayed on the corresponding shelf.

When product placement changes, the label can be paired with a different product.

3. Screen templates are created

The label layout is designed according to screen size and pharmacy requirements.

Templates may be prepared for:

  • Standard prices
  • Dermocosmetic promotions
  • Member campaigns
  • Limited-stock offers
  • New products
  • Seasonal product groups

4. Updates are sent wirelessly

Changes are transmitted through the gateway to the relevant electronic labels.

The pharmacy can update a single product, selected categories or several labels at once.

5. Updates are checked

Authorised users can monitor whether the new information has been successfully delivered.

Physical shelf checks may also be included in the pharmacy’s internal control process.

Vycall Tip: Product names in pharmacies can be relatively long. Keep templates simple and make the product name, price and promotional status immediately readable.

Benefits of Electronic Shelf Labels for Pharmacies

More structured price management

Prices can be updated from a central interface rather than requiring a new printed tag for every change.

This is particularly useful for dermocosmetics, personal care products and promotional categories.

More visible promotional communication

Promotional prices, discount percentages and campaign periods can be highlighted on the screen.

Labels supporting additional e-paper colours can make selected campaign fields more visible.

Reduced manual label replacement

Employees spend less time printing, cutting and placing paper price tags.

This allows pharmacy teams to dedicate more time to:

  • Customer communication
  • Product organisation
  • Stock checks
  • Shelf replenishment
  • Advisory services

A more consistent shelf appearance

Electronic labels provide a standard design language across shelves.

Separate templates may be created for dermocosmetics, medical products, supplements and promotional displays.

More detailed product information

Where the screen size allows, labels can display product volume, barcode, QR code, campaign duration and short descriptions alongside the price.

Flexible product placement

When a product is moved to another shelf, the electronic label can be reassigned instead of discarded.

Paper Pharmacy Labels vs Electronic Shelf Labels

Comparison Area Paper Labels Electronic Shelf Labels
Price changes Reprinted and replaced Updated centrally
Promotional design Requires new printing Changed through templates
Shelf consistency May vary between labels Standard templates can be used
Update monitoring Requires physical checks Status can be monitored
Product reassignment Requires a new label The same screen can be paired again
Initial investment Lower Requires hardware and infrastructure
Long-term usage Ongoing material costs Reusable digital screen
Information capacity Limited by print area Configurable according to screen size

Pharmacy ESL Use Case

Consider a pharmacy running monthly promotions in its dermocosmetic department.

With paper labels, employees need to print and place new prices at the beginning of each promotion and replace them again when the campaign ends.

With an ESL system, the workflow may be organised as follows:

  1. Promotional products are selected in the management system.
  2. Discounted prices and campaign dates are entered.
  3. A campaign template is assigned to the relevant products.
  4. Updated information is sent to the shelf labels.
  5. Standard price templates return when the promotion ends.
  6. The responsible user checks the update status.

The degree of operational benefit will depend on product volume, campaign frequency, software integration and the pharmacy’s internal procedures.

Where Can Electronic Labels Be Used in a Pharmacy?

Dermocosmetic sections

Labels can display product names, volumes, promotional prices and discount information.

Vitamins and supplements

Package quantity, product type, price and category information can be presented clearly.

Personal care products

Price changes across skincare, haircare, hygiene and oral care products can be managed centrally.

Medical product shelves

Product size, model, price and reference information may be displayed.

Checkout displays

Short-term offers and seasonal products can be updated quickly.

Storage and employee-only areas

Digital labels may also be used for shelf codes, stock locations and internal operational information.

What Should Pharmacies Consider When Choosing an ESL System?

Software compatibility

The source of product and pricing information should be defined before installation.

Where full integration is not available, the data transfer and update method must be planned clearly.

Screen readability

Small pharmacy shelves require careful template design.

Using a larger amount of information does not always create a better label. The most important details should remain easy to read.

Product and label pairing

A control procedure should be established to prevent a label from displaying information for the wrong product after shelf changes.

Cleaning and environmental conditions

The mounting location, cleaning procedure and likelihood of impact should be considered when selecting the label model and accessories.

Promotional colour requirements

Pharmacies planning to highlight campaigns should check which e-paper colours are supported by the selected label.

User permissions

Only authorised users should be allowed to change pricing and campaign content.

Role-based permissions provide a more controlled process than allowing all employees to update every product.

Vycall Tip: Start with product groups that experience frequent campaign and price changes. Dermocosmetics and personal care categories are often suitable areas for an initial pharmacy ESL installation.

Frequently Asked Questions

Does an ESL system replace pharmacy management software?

No. It displays authorised product data from the pharmacy’s existing management structure. Stock control, sales and regulated pricing processes remain within the appropriate systems.

Must every pharmacy shelf use an electronic label?

No. The installation may begin with selected categories and expand according to operational requirements.

Can campaign dates be displayed?

Yes. Campaign start and end dates can be included when the information is available within the system and the screen template provides sufficient space.

How long do electronic shelf label batteries last?

Battery life depends on the device model, update frequency, environmental temperature and operating conditions. E-paper technology supports low power consumption, but the same duration cannot be guaranteed for every project.

Select the Right ESL System for Your Pharmacy

Your pharmacy’s shelf structure, product volume, campaign frequency and software infrastructure should be reviewed before determining the most appropriate screen sizes and system configuration.

Explore Vycall electronic shelf label systems to learn more about digital labels, gateway devices and central management software.

Contact Vycall for a pharmacy-specific ESL project and pricing assessment.