Cookie Usage

The data collected during your interaction with us.

Various technologies are used to improve our website, making it user-friendly, effective, and secure. These technologies may include various data collection tools that automatically collect information about your access and usage each time you visit our website. Additionally, third parties acting on our behalf and on our account may also use these technologies when collecting data. Examples of these technologies include cookies, flash cookies, and web analytics.


In today's world, almost every website uses cookies. Like most websites, we also use cookies to provide you with a better, faster, and more secure experience. Cookies are small text files placed on your device by the websites you visit. They store browsing information such as website preferences or profile details. Cookies can be stored on your device through your browser during your first visit to a website. When you revisit the same site with the same device, your browser checks if there is a cookie registered for the site on your device. If there is a record, it transmits the data within the record to the website you are visiting. This allows the website to recognize that you have visited it before and present the content to be delivered accordingly.

Through cookies, web traffic is analyzed, and your web applications can be personalized according to your preferences. Some cookies may contain personal data (for example, when clicking on the "remember me" option when logging in, the username is saved by a cookie). These cookies are only saved with your consent.

The cookies used by Vycall do not harm your computer and do not contain viruses.

The data collection tools are generally used for the following purposes:

Improving website performance, making sites easier and/or faster to use;

Introducing new features through websites;

Storing information about you (on your device or browser cache) and the usage of websites;

Monitoring and understanding the usage of products and services;

Improving and personalizing the experience of users of the website;

Publishing advertisements, understanding, and improving advertisement;

Ensuring the security of websites, yourself, and VYCALL.

The Types of Cookies We Use on Our Website

Necessary Cookies

The most important cookies are necessary cookies. They help you navigate our website, create user accounts, and log in.

Analytical Cookies

We use cookies to determine the number of visitors to our website. Analytical cookies are used to see how you use our website, what works and what doesn't, optimize and improve our website, and ensure that it remains interesting and relevant to you. The data collected includes details such as the pages you viewed, referral/exit pages, type of platform you used, date/time stamp information, the number of clicks (mouse) you made on a given page, your mouse movements, scrolling activity, search terms you used, and the text you entered while using our site.

Can cookies be blocked?

You can change your preferences regarding the use of cookies or block and delete cookies by changing your browser settings. Many browsers offer options to control cookies, such as accepting or rejecting cookies, accepting only certain types of cookies, or being notified by the browser when a website or your device requests to store cookies. It is also possible to delete previously saved cookies from your browser. However, please note that if you delete cookies and prevent future cookies from being downloaded to your computer, you may not be able to access some of our features.

If you disable or reject cookies, we want to note that some features and services on our websites may not work properly because we won't be able to recognize or associate your account(s).

To disable cookies:

You can use the "Settings/Privacy/Content Settings/Block cookies" option in your browser settings in Chrome.

For Internet Explorer users, you can use the "Tools/Internet Options/Privacy/Settings" options.

For Firefox users, you can use the "Tools/Options/Privacy/Cookie acceptance method/Until Firefox is closed" options.