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A wall-mounted Vycall pull-cord help call button in the accessible bathroom of a hotel room

Wireless Calling Systems

Disabled Help Calling System

See the call wherever you choose: at reception, at the counter or in security. It works without distance being a problem in tall and wide buildings.

References

Businesses That Choose Us

How Does It Work?

How Does a Help Call Reach Your Staff?

The visitor or patient sends the request with a single touch; the wireless signal reaches the receiver and staff see which point is calling.

A hand pulling the red cord of the wall-mounted Vycall P200-PL assistance call button

The Button Is Pressed

The user sends a request for help with a single touch of the P200-PL button or a pull of its cord.

Pull-cord buttons suit points where help may be needed from floor level.

Wireless signal rings spreading across the wall from the P200-PL assistance call button

The Signal Travels Wirelessly

The signal from the button is sent wirelessly to the receivers chosen for the site.

The system is planned around the size of the venue and the layout of its areas.

Assistance calls listed in VyApp Smart Call on the tablet at the reception desk

Your Staff Sees the Call

Staff see the calling point on the chosen receiver and head to that area.

A pager, a fixed display, VyApp Smart Call or Vybox can be used on their own or together.

Where It Is Used

How It Looks in Your Space

The same installation works from the accessible WC to the common area — tap an area on the plan and see where the call travels.

A Vycall P200-PL pull-cord assistance call button on the wall beside the shower in a hotel bathroom
In the hotel bathroom In wet rooms the pull-cord can be reached even from floor level.
A pull-cord help call button mounted at the bedside in a patient room
At the bedside Bedside and shared-area points connect to the same system.
Vycall P200-PL pull-cord assistance call button mounted on the wall beside the grab rail in an accessible WC
Accessible WC The pull-cord button is reachable from the floor; someone who has fallen calls for help by pulling it.
Vycall P200-PL pull-cord assistance call button — front view
Made for Your Brand

A Calling System Made for Your Business and Your Brand

The system is not an off-the-shelf mould: call points, button types and the notification flow are set up around your site, and the buttons are produced to your corporate identity.

Made for Your Setup

  • Call points are planned around your floor plan
  • Key functions are defined during installation (service, bill, help…)
  • Receiver options are chosen around your team
  • Calls are routed by zone and by team

Made for Your Brand

  • The logo and wording are UV printed — they don't rub off or fade
  • Cord length and handle colour are chosen to match the point of use
  • The body colour is set to match the brand palette
Explore Premium Buttons
Use Cases

Use Cases

Two installations from the field — where the button goes, who the notification reaches.

A Vycall pull-cord help call button reaching the floor in an accessible bathroom

Calling for help from an accessible toilet

There is a pull-cord button in the cubicle, at a height reachable from the floor. Whoever pulls the cord calls for help; the notification goes to that floor's attendant, so nobody has to happen past the door — the person called comes.

ProductP200PL Pull-Cord Button
TriggerPull cord
AreaAccessible WC, shower, cubicle
How it is used
A Vycall help call notification shown on the hotel reception tablet

Calling for help in an accessible room

There is a button at the bedside and a cord reaching the floor in the bathroom. When the guest asks for help the notification goes to reception and the floor attendant together; the room number is written in the notification.

ProductP200PL + B300
TriggerCord and key
AreaBedside, bathroom
How it is used
Trust, Compliance and Support

Extended Warranty and Continuous Support

Our systems are planned around your needs, set up easily and supported throughout use.

2-Year One-to-One Replacement Warranty

Our products are covered by a 2-year one-to-one replacement guarantee; if a fault occurs, the process moves quickly and easily.

Easy Setup, Free Training and Support

Simple setup steps and free training bring the system into use in a short time. Technical support continues throughout use.

A System That Grows With Your Needs

Hardware and software components are planned together according to the area of use. As needs grow, new devices can be added to the system.
CE RoHS ISO 9001:2015 ISO/IEC 27001:2023 ISO 14001:2015 ISO 45001:2018
Vycall FAQ

Disabled Help Calling System Frequently Asked Questions

The most asked questions about installation, use and technical details.

Accessibility regulations call for a help call arrangement in accessible toilets; it is one of the items asked about most often in audits. The exact obligation varies with the type of building and the legislation it falls under — we can work out together what your project requires.

It is a wireless solution that lets people with disabilities raise a help request with one key; it is also known as an accessible emergency call button. The call reaches the receiver or the central panel instantly.

It makes rapid response easier in emergencies, sends the need for support quickly to the right team and improves user safety.

It can be used in accessible WCs, public buildings, hospitals, hotels and shared areas.

Yes. The call buttons work with one touch and require no technical knowledge from the user. Pull-cord models are reachable from the floor as well.

Yes. Models suited to wet areas such as bathrooms and toilets are used; the mounting point and the model are decided during the site survey.

Pricing varies with the number of buttons, the receiver type, the coverage area and the scope of installation.

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İzmir Technology Base, Gülbahçe Mah. İçmeler Cad. No:14/1 Office B05
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MENA Office · Dubai

Level 21, Al Habtoor Business Tower
Dubai Marina, Dubai, UAE

Weekdays 09:00 – 18:00 (GMT+4)

What Is a Disabled Help Calling System?

A disabled help calling system is a wireless calling solution that lets people with disabilities raise a help request with one key. The call reaches the receiver or the central panel instantly; the attending team sees which point it came from and is dispatched straight there.

It is used in accessible WCs, public buildings, hospitals, hotels and shared areas. The help call point that accessibility regulations look for can be adapted to any space with pull-cord and touch model options.

How Does an Accessible Help Call Button Work?

When the user touches the button or pulls the cord, the signal travels wirelessly to the receiver. The call appears on the pager the attendant carries, on the receiver screen on the wall, or in the management panel. On pull-cord models the cord runs from the ceiling to the floor, so someone who cannot stand up can send a call as well.

The installation is wireless and needs no extra infrastructure or cabling. The number of buttons, the receiver type and the coverage needed are set by the space; the system can be extended later by adding new points.

Why Vycall for a Disabled Help Calling System?

When choosing a help calling system, the call reaching the right person and the continuity of the system matter as much as the reliability of the device. Vycall offers institutions a sustainable solution with durable hardware, quick installation and support after installation.

  • Quick, trouble-free installation

  • Pull-cord and touch model options

  • A durable body suited to wet areas

  • Instant notification and uninterrupted communication infrastructure

  • Pager, screen and mobile app options

  • A structure adaptable to different institution types

Advantages of a Wireless Help Calling System

A wireless help calling system is installed without disturbing the existing building and is brought into service quickly. It applies as readily to newly opened buildings as to spaces already in service; call points can be added later.

In an emergency, a shorter response time affects user safety directly. Because the point a call came from is visible, the attending team goes to the right place without searching — and that raises both safety and service quality.

Where Is a Disabled Help Calling System Used?

A disabled help calling system is used in accessible WCs, public buildings, hospitals, hotels, shopping centres and shared areas. In accessible toilets the pull-cord help button is the standard solution: because the cord runs from the ceiling to the floor, someone who cannot stand up can still send a call.

In hotels and accommodation, the bathrooms of accessible rooms; in public buildings, information and waiting areas; and in healthcare, visitor waiting sections are typical call points. The same installation works across all of them; only the button model and the receiver placement change.

What Determines Disabled Help Calling System Pricing?

Prices vary with the number of buttons, the receiver type, the coverage area and the scope of installation. A system installed for a single accessible WC and one covering all the shared areas of a multi-storey building do not sit in the same budget.

On the button side there are pull-cord and touch models; on the receiving side there are pager, receiver screen and mobile app options. These components, chosen to suit the need, determine the total cost; during the site survey it is decided together which model suits which point.