Cookie Policy

This Cookie Policy ("Policy") explains the types and purposes of cookies used on www.vycall.com ("Website") and outlines users' rights and cookie preference management methods. All services offered through the Website are provided by Vayotek Bilgi Teknolojileri San. ve Tic. Ltd. Şti. ("VAYOTEK").

By visiting the Website, you acknowledge that you have read this Policy and consent to the use of cookies according to your cookie preferences.

1. What Are Cookies?

Cookies are small text files stored on your device or browser by websites you visit. Cookies allow certain technical information about your device to be collected.

2. Types of Cookies Used

2.1. Essential (Strictly Necessary) Cookies

• Required for the basic functioning of the Website.
• Enable core features such as session management and security.
• Cannot be disabled.

2.2. Analytical Cookies

• Provided by Google Analytics.
• Used for anonymous statistical analysis such as visitor counts, user behavior and page performance.
• Help improve Website performance and user experience.

2.3. Advertising / Targeting Cookies

• May be used by Google Ads or other marketing tools.
• Serve personalized advertising based on user interests.
• Activated only with user consent.

2.4. Security Cookies (Google reCAPTCHA)

• Google reCAPTCHA is used in certain form fields to detect bots and prevent abuse.
• Google may process IP address, browser information, device type and technical interaction data solely for security verification.
• Data is processed under Google's privacy policy: https://policies.google.com/privacy

3. Purposes of Using Cookies

Cookies are used for:

• Ensuring Website security
• Enabling core functionalities
• Improving performance and user experience
• Conducting statistical and error analysis
• Advertising and marketing (only with explicit consent)

4. International Transfer of Cookie Data

Technical data processed through Analytics, Ads and reCAPTCHA may be transferred to Google's servers located outside the EU. Such transfers are conducted based on GDPR Articles 45–49 and KVKK Article 9.

5. Managing Cookie Preferences

Users can manage cookie preferences by:

• Using the cookie management banner shown on first visit
• Adjusting browser settings to block all cookies
• Disabling third-party advertising cookies

Essential cookies cannot be disabled.

6. User Rights

Under GDPR and KVKK, users have the right to:

• Access their personal data
• Request information on processed data
• Request correction or deletion
• Object to processing
• Obtain information on international transfers

Requests may be submitted at:

• info@vycall.com
• info@vayotek.com

7. Amendments

This Policy may be updated when necessary. Updated versions enter into force upon publication on the Website.