QR and Virtual Button

QR and Virtual Call Button

Take calls without installing a physical button. The guest scans a QR code or presses a button in the app; the call goes straight to VyApp Smart Call.

The Vycall QR and virtual call button in use A call sent by scanning a QR code
No hardware Kurulum
QR · Virtual Two ways to use it
Internet Connectivity requirement
VyApp Smart Call Runs on
Two Ways to Use It

QR or Virtual Button?

Both send the call into the same system; the difference is who starts it.

Guest scanning the QR code on the table

Calling by QR

A QR code stuck to a table, a door or a shelf is scanned; the browser opens on the phone and the call is sent from there. The guest does not need to install an app.

  • No app to install
  • A separate QR for every point — you always know where the call came from
  • Duplicating a code costs nothing: a new table, a new label
  • Suitable for guests to use
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The virtual call button inside the VyApp Smart Call app on a phone

Virtual Button

The call is sent from buttons defined inside the VyApp Smart Call app. The staff member's own phone takes the place of a physical button.

  • Keys defined inside the app
  • A separate function and name for each key
  • Suited to staff calls — nothing extra to carry
  • It works in the same flow as the physical buttons
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How It Works

How the Call Gets Through

No physical button, no RF signal and no gateway — the call is born directly on the internet.

QR code is scanned no app to install Virtual button from inside the app Internet no RF, no gateway VyApp cloud Staff phone · panel

That is the one difference the diagram shows: with wireless buttons an RF signal carries the call and a gateway sits in the middle. With QR and virtual buttons that layer does not exist at all — but an internet connection is required.

Comparison

Which One Fits Your Business

QR and virtual buttons are not the answer everywhere. The distinction below is worth settling before installation.

KonuWireless (RF) buttonQR and virtual button
InternetNot needed — the call travels over RFRequired
HardwareButton, receiver and gatewayNone
KurulumDevice mounting and a coverage testA code or a definition — same day
Adding a pointA new device is neededA new QR code is enough
Who uses itGuests and staffGuest (QR) · staff (virtual)
Battery and maintenanceBattery changes have to be trackedNone
Where it fitsFixed venues with a defined coverage areaMulti-point sites where the internet is reliable
Vycall FAQ

Frequently Asked Questions

The questions we hear most before a quote.

A QR code stuck to a table, a door or a shelf is scanned with the phone camera; the browser opens on the phone and the call is sent from the keys there. The call reaches VyApp Smart Call over the internet. The guest does not need to install an app.

The virtual button lives inside the VyApp Smart Call app and is mostly used by staff; the QR code needs no app and is suited to guests. Both send the call into the same system.

No. QR and virtual buttons carry the call over the internet. Where the internet is unreliable, wireless (RF) call buttons should be chosen instead — they work independently of the internet.

Yes. Both land in the same call flow inside VyApp Smart Call, so one business can use physical buttons at some points and QR codes at others.

There is no hardware limit on the number of points; each point is defined as its own code so you always know which point the call came from.

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